React Native App Inbox
Learn how to handle app inbox notifications in React Native.
App Inbox
The CleverTap React Native SDK allows you to create App Inbox notifications for your users. You can use the App Inbox provided by CleverTap or create your own. You can also design App Inbox notifications right from the dashboard.
Android
On the Android side, add the following inbox dependencies in your app's build.gradle file:
//MANDATORY for App Inbox
implementation 'androidx.appcompat:appcompat:1.3.1'
implementation 'androidx.recyclerview:recyclerview:1.2.1'
implementation 'androidx.viewpager:viewpager:1.0.0'
implementation 'com.google.android.material:material:1.4.0'
implementation 'com.github.bumptech.glide:glide:4.12.0'
//OPTIONAL AndroidX Media3 Libraries for Audio/Video Inbox Messages. Audio/Video messages will be dropped if you do not add these dependencies
implementation "androidx.media3:media3-exoplayer:1.1.1"
implementation "androidx.media3:media3-exoplayer-hls:1.1.1"
implementation "androidx.media3:media3-ui:1.1.1"
//MANDATORY for App Inbox
implementation 'androidx.appcompat:appcompat:1.3.1'
implementation 'androidx.recyclerview:recyclerview:1.2.1'
implementation 'androidx.viewpager:viewpager:1.0.0'
implementation 'com.google.android.material:material:1.4.0'
implementation 'com.github.bumptech.glide:glide:4.12.0'
//OPTIONAL ExoPlayer Libraries for Audio/Video Inbox Messages. Audio/Video messages will be dropped if you do not add these dependencies
implementation 'com.google.android.exoplayer:exoplayer:2.17.1'
implementation 'com.google.android.exoplayer:exoplayer-hls:2.17.1'
implementation 'com.google.android.exoplayer:exoplayer-ui:2.17.1'
React-Native
Initializing the Inbox provides a callback to two methods inboxDidInitialize() and inboxMessagesDidUpdate():
CleverTap.initializeInbox();
Configure styling and show the inbox by:
- Customize the config object and call the Inbox in the
inboxDidInitialize()method. - Call the following method on the button click which opens the CleverTap Inbox for your App:
CleverTap.addListener(CleverTap.CleverTapInboxDidInitialize, (event) => {
_handleCleverTapInbox(CleverTap.CleverTapInboxDidInitialize, event);
});
function _handleCleverTapInbox(eventName, event) {
console.log('CleverTap Inbox Event - ', eventName, event);
CleverTap.showInbox({
'tabs': ['Offers', 'Promotions'],
'navBarTitle': 'My App Inbox',
'navBarTitleColor': '#FF0000',
'navBarColor': '#FFFFFF',
'inboxBackgroundColor': '#AED6F1',
'backButtonColor': '#00FF00',
'unselectedTabColor': '#0000FF',
'selectedTabColor': '#FF0000',
'selectedTabIndicatorColor': '#000000',
'noMessageText': 'No message(s)',
'noMessageTextColor': '#FF0000'
});
}
When a new inbox message arrives, the SDK provides the inboxMessagesDidUpdate() callback:
CleverTap.addListener(CleverTap.CleverTapInboxMessagesDidUpdate, (event) => {
_handleCleverTapInbox(CleverTap.CleverTapInboxMessagesDidUpdate, event);
});
function _handleCleverTapInbox(eventName, event) {
console.log('CleverTap Inbox Event - ', eventName, event);
}
App Inbox Item and Button Click Callbacks
Let's understand the types of buttons first that App Inbox supports:
- URL button: fires the deep link with the associated URL.
- Copy button: copies the associated text to the clipboard.
- KV button: contains the custom kev-value pair for custom handling.
The CleverTap React Native SDK v0.9.2 and above supports CleverTap.CleverTapInboxMessageTapped callback on the click of an App Inbox item, such as text or media.
From the CleverTap React Native SDK v0.9.6 onwards and below v1.0.0, the CleverTap.CleverTapInboxMessageTapped callback supports the button click besides the item click. Two new arguments contentPageIndex and buttonIndex are added to the payload.
To use this, add a callback for CleverTap.CleverTapInboxMessageTapped in the following way:
CleverTap.addListener(CleverTap.CleverTapInboxMessageTapped, (event) => {
//following contentPageIndex and buttonIndex fields are available from CleverTap React Native SDK v0.9.6 onwards and below v1.0.0
let contentPageIndex = event.contentPageIndex;
let buttonIndex = event.buttonIndex;
console.log(appInboxTag, 'InboxItemClicked at page-index ' + contentPageIndex + ' with button-index ' + buttonIndex) ;
var data;
if (Platform.OS === 'android') {
//parses the stringified json to the json format
data = JSON.parse(event.data);
} else if (Platform.OS === 'ios') {
data = event.data;
}
let inboxMessageClicked = data.msg;
//The contentPageIndex corresponds to the page index of the content, which ranges from 0 to the total number of pages for carousel templates. For non-carousel templates, the value is always 0, as they only have one page of content.
let messageContentObject = inboxMessageClicked.content[contentPageIndex];
//The buttonIndex corresponds to the CTA button clicked (0, 1, or 2). A value of -1 indicates the app inbox body/message clicked.
if (buttonIndex != -1) {
//button is clicked
let buttonObject = messageContentObject.action.links[buttonIndex];
let buttonType = buttonObject.type;
console.log("type of button clicked: " + buttonType);
} else {
//Item's body is clicked
console.log(appInboxTag, 'type/template of App Inbox item: ' + inboxMessageClicked.type)
}
});
Payload sent via
CleverTap.CleverTapInboxMessageTapped
- The
datafield represents the entire App Inbox item object that is clicked.- The
contentPageIndexfield corresponds to the page index of the content, which ranges from 0 to n-1 (where n is the total number of pages for carousel templates). The non-carousel templates always have a value of 0, as they only have one page of content.- The
buttonIndexfield corresponds to the App Inbox button clicked (0, 1, or 2). A value of -1 inbuttonIndexfield indicates the App Inbox item is clicked.
The CleverTap React Native SDK v0.3.0 and above supports an exclusive CleverTap.CleverTapInboxMessageButtonTapped callback on the click of KV type of buttons. It returns a Map of Key-Value pairs. To use this, add a callback for CleverTap.CleverTapInboxMessageButtonTapped in following way:
CleverTap.addListener(CleverTap.CleverTapInboxMessageButtonTapped, (event) => {/*consume the payload*/});
Dismiss App Inbox
Use the following method to dismiss the App Inbox.
CleverTap.dismissInbox();
Creating your own App Inbox
You can choose to create your own App Inbox by calling the following APIs
Initialize App Inbox
CleverTap.initializeInbox();
Show App Inbox
CleverTap.showInbox({
'tabs': ['Offers', 'Promotions'],
'navBarTitle': 'My App Inbox',
'navBarTitleColor': '#FF0000',
'navBarColor': '#FFFFFF',
'inboxBackgroundColor': '#AED6F1',
'backButtonColor': '#00FF00',
'unselectedTabColor': '#0000FF',
'selectedTabColor': '#FF0000',
'selectedTabIndicatorColor': '#000000',
'noMessageText': 'No message(s)',
'noMessageTextColor': '#FF0000'
});
Get Total Inbox Message Count
CleverTap.getInboxMessageCount((err, res) => {
console.log('Total Messages: ', res, err);
});
Get Total Inbox Unread Count
CleverTap.getInboxMessageUnreadCount((err, res) => {
console.log('Unread Messages: ', res, err);
});
Get All Inbox Messages
CleverTap.getAllInboxMessages((err, res) => {
console.log('All Inbox Messages: ', res, err);
});
Get All Inbox Unread Messages
CleverTap.getUnreadInboxMessages((err, res) => {
console.log('Unread Inbox Messages: ', res, err);
});
Get Inbox Message for the given message-id
CleverTap.getInboxMessageForId('Message Id', (err, res) => {
console.log("marking message read = " + res);
});
Delete Message for the given message-id
CleverTap.deleteInboxMessageForId('Message Id');
Mark Message as Read for the given message-id
CleverTap.markReadInboxMessageForId('Message Id');
Raise Notification Viewed event for Inbox Message
Message-id must be a String
CleverTap.pushInboxNotificationViewedEventForId('Message Id');
Raise Notification Clicked event for Inbox Message
Message-id must be a String
CleverTap.pushInboxNotificationClickedEventForId('Message Id');
Updated 29 days ago