The Upload Events API provides you the capability to upload user events to CleverTap.

For example, you can use this API to store user events, such as product views and purchases. You associate these events with a specific user by using an identifier, such as an email address or a phone number.

By storing user events in CleverTap, you can create richer segments and run targeted campaigns.

Overview

Uploading events to CleverTap requires a POST request with a JSON payload specifying the event information. 1000 event records can be sent per API call.

While the maximum number of event types per account is 512, some events are reserved for system events, so you may not get to use all of them. For each event type, the maximum number of properties is 256. The number of events submitted per account across those event types is unlimited.

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Concurrent Requests
Concurrent requests to the Upload Events API are limited to 3 per account. Requests that exceed the limit will return a 429 HTTP response code.

For more information on rate limit, refer to API Rate Limit.

Base URL

Here is an example base URL from the account in the India region:
https://in1.api.clevertap.com/1/upload

Region

Refer Region for more details.

HTTP Method

POST

Headers

Refer Headers for more details.

Body Parameters

Events are uploaded as a JSON payload. The payload is an object keyed with “d” whose value is an array describing the event including the event name, event properties, timestamp, and user identifier.

Event keys are limited to 120 characters and property values are limited to 512 bytes.

For each event, a user identifier is required. This is the key that CleverTap uses to find the user whose profile needs to be updated. You have to set a value for one of these parameters to identify the user: identity, FBID, GPID, or objectId. If this identity is not found, a new user profile will be created.

Parameter	Description	Type	Example Value
type	(Required) Set to event.	string	"event"
evtName	(Required) Name of event.	string	“Product Viewed”
evtData	(Required) Event properties describing the event. Passed as key/value pairs.	object	"evtData": { "Product name": "Casio Watch", "Category": "Mens Watch" }
ts	(Optional) Date and time when the event occurred, formatted as a UNIX epoch in seconds. Defaults to the current timestamp if omitted.	ts	1468308340
identity	Identity to recognize a unique user. It can be the user’s email, a phone number, or any other identifier you are using to tag your users. You have to set a value for one of these parameters to identify the user: identity, FBID, GPID, or objectId.	string	“[email protected]”
FBID	Identify a unique user by Facebook ID. You have to set a value for one of these parameters to identify the user: identity, FBID, GPID, or objectId.	string	“34322423"
GPID	Identify a unique user by Google Plus ID. You have to set a value for one of these parameters to identify the user: identity, FBID, GPID, or objectId.	string	“34322424"
objectId	Identify a unique user by CleverTap Global Object ID. You have to set a value for one of these parameters to identify the user: identity, FBID, GPID, or objectId.	string	“34322425"

Here is an example JSON payload.

{
    "d": [
        {
            "FBID": "34322423",
            "ts": 1468308340, // time when the event occurred in UNIX epoch value in seconds
            "type": "event",
            "evtName": "Product viewed",
            "evtData": {
                "Product name": "Casio Chronograph Watch",
                "Category": "Mens Watch",
                "Price": 59.99,
                "Currency": "USD"
            }
        },
        {
            "identity": "[email protected]",
            "ts": 1468208340,
            "type": "event",
            "evtName": "Charged",
            "evtData": {
                "Amount": 300,
                "Currency": "USD",
                "Payment mode": "Credit Card",
                "Delivery By": "$D_1468322268",     
                "Items": [
                    {
                        "Category": "books",
                        "Book name": "The millionaire next door",
                        "Quantity": 1
                    },
                    {
                        "Category": "books",
                        "Book name": "Achieving inner zen",
                        "Quantity": 4
                    }
                ]
            }
        }
    ]
}

Example Request

Here is an example cURL request to the Upload Events API showing the headers needed to authenticate the request from the account in the India region:

curl -X POST -d '{ "d": [ { "FBID": "34322423", "ts": 1468308340, "type": "event", "evtName": "Product viewed", "evtData": { "Product name": "Casio Chronograph Watch", "Category": "Mens Watch", "Price": 59.99, "Currency": "USD" } } ] }' "https://in1.api.clevertap.com/1/upload" \
-H "X-CleverTap-Account-Id: ACCOUNT_ID" \
-H "X-CleverTap-Passcode: PASSCODE" \
-H "Content-Type: application/json; charset=utf-8"

require 'net/http'
require 'uri'
require 'json'

uri = URI.parse("https://in1.api.clevertap.com/1/upload")
request = Net::HTTP::Post.new(uri)
request.content_type = "application/json; charset=utf-8"
request["X-Clevertap-Account-Id"] = "ACCOUNT_ID"
request["X-Clevertap-Passcode"] = "PASSCODE"
request.body = JSON.dump({
  "d" => [
    {
      "FBID" => "34322423",
      "ts" => 1468308340,
      "type" => "event",
      "evtName" => "Product viewed",
      "evtData" => {
        "Product name" => "Casio Chronograph Watch",
        "Category" => "Mens Watch",
        "Price" => 59.99,
        "Currency" => "USD"
      }
    }
  ]
})

req_options = {
  use_ssl: uri.scheme == "https",
}

response = Net::HTTP.start(uri.hostname, uri.port, req_options) do |http|
  http.request(request)
end

import requests

headers = {
    'X-CleverTap-Account-Id': 'ACCOUNT_ID',
    'X-CleverTap-Passcode': 'PASSCODE',
    'Content-Type': 'application/json; charset=utf-8',
}

data = '{ "d": [ { "FBID": "34322423", "ts": 1468308340, "type": "event", "evtName": "Product viewed", "evtData": { "Product name": "Casio Chronograph Watch", "Category": "Mens Watch", "Price": 59.99, "Currency": "USD" } } ] }'

response = requests.post('https://in1.api.clevertap.com/1/upload', headers=headers, data=data)

<?php
include('vendor/rmccue/requests/library/Requests.php');
Requests::register_autoloader();
$headers = array(
    'X-CleverTap-Account-Id' => 'ACCOUNT_ID',
    'X-CleverTap-Passcode' => 'PASSCODE',
    'Content-Type' => 'application/json; charset=utf-8'
);
$data = '{ "d": [ { "FBID": "34322423", "ts": 1468308340, "type": "event", "evtName": "Product viewed", "evtData": { "Product name": "Casio Chronograph Watch", "Category": "Mens Watch", "Price": 59.99, "Currency": "USD" } } ] }';
$response = Requests::post('https://in1.api.clevertap.com/1/upload', $headers, $data);

var request = require('request');

var headers = {
    'X-CleverTap-Account-Id': 'ACCOUNT_ID',
    'X-CleverTap-Passcode': 'PASSCODE',
    'Content-Type': 'application/json; charset=utf-8'
};

var dataString = '{ "d": [ { "FBID": "34322423", "ts": 1468308340, "type": "event", "evtName": "Product viewed", "evtData": { "Product name": "Casio Chronograph Watch", "Category": "Mens Watch", "Price": 59.99, "Currency": "USD" } } ] }';

var options = {
    url: 'https://in1.api.clevertap.com/1/upload',
    method: 'POST',
    headers: headers,
    body: dataString
};

function callback(error, response, body) {
    if (!error && response.statusCode == 200) {
        console.log(body);
    }
}

request(options, callback);

Example Response

{
    "status": "success",
    "processed": 1,
    "unprocessed": []
}

Debugging

Requests with processing errors will be returned in the API call response as shown in the example below.

{
    "status":<success, partial, fail>, 
    "processed":<count>, 
    "unprocessed": [{"status":"fail", "code":<error code>, "error":<error msg>, "record":<record>}]
}

To test if your data will be submitted without errors, you can add the parameter dryRun=1 to the URL. This will validate the input without submitting the data to CleverTap.

A list of errors code for this API can be found on the Errors page.

Overview

📘Concurrent Requests

Base URL

Region

HTTP Method

Headers

Body Parameters

Example Request

Example Response

Debugging

📘
Concurrent Requests