Errors
If your CleverTap API request fails, you will receive an error response including a response code and a message explaining the reason for the error.
The following response code pattern applies across API requests:
- 200 - Successful Request
- 400 - Bad Request. Some mandatory parameter was missing. Remove comments from JSON.
- 429 - Too many requests were made concurrently. Three concurrent requests are the max. Please try again after 10 minutes.
- 500 - Server Error
- 503 - Service Unavailable. Please retry later.
We also have endpoint-specific errors that are documented below.
Upload Events API
- 509 - Event name mandatory
- 512 - Invalid event structure
- 513 - Raised a restricted system event
- 522 - Event properties limit exceeded
- 523 - Missing identity
- 524 - Data neither event nor profile
- 525 - Timestamp not in UNIX epoch format
- 526 - objectId invalid
- 528 - Discarded event is raised.
- 555 - Miscellaneous server error
Uploads User Profiles API
- 514 - Gender invalid
- 515 - Email invalid
- 516 - Phone number invalid
- 517 - Employment status invalid
- 518 - Education status invalid
- 519 - Marital status invalid
- 520 - Age invalid
- 523 - Missing identity
- 524 - Data neither event nor profile
- 525 - Timestamp not an epoch
- 526 - objectId invalid
- 555 - Miscellaneous server error
Upload Device Tokens API
- 530 - Invalid âobjectIdâ
- 531 - Invalid token data
- 532 - Token âidâ is not present
- 533 - Token âtypeâ is not present
- 534 - Token âtypeâ is not valid for âobjectIdâ
- 535 - Invalid token data
Updated 7 months ago
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