CleverTap IP Ranges
Overview
Secure communication is essential in transferring confidential data in an organization. Using authorized Internet Protocols (IPs) helps send trusted traffic through your network.
CleverTap's IP ranges provide high availability to our customers, and authorizing these IPs avoids service disruptions and provides a seamless user experience.
We recommend you revisit this page regularly to check the IP ranges and addresses that may be added or removed in the future.
IP Ranges
Starting November 15, 2021, CleverTap will use IP ranges based on the data center regions to avoid service disruptions.
The following table lists the IP ranges for your data center regions to enable seamless and secure communication:
IP Whitelisting
Users must whitelist all the IP addresses listed against each region to ensure network connectivity.
| Region | IP Range |
|---|---|
Europe (eu1) | 52.209.30.15354.72.72.18534.249.27.3534.250.139.13152.211.10.783.251.214.224/27 including 3.251.214.225 and 3.251.214.254 |
India (in1) | 3.109.101.1173.109.195.16413.126.204.1135.154.242.3943.205.28.1413.109.204.224/27 including 3.109.204.225 and 3.109.204.254 |
Singapore (sg1) | 18.136.230.6118.138.76.1053.1.111.12252.221.166.16713.214.14.4713.214.15.96/27 including 13.214.15.97 and 13.214.15.126 |
United States (us1) | 44.232.14.12534.214.15.22744.233.27.23644.232.188.24752.10.220.2735.86.65.192/27 including 35.86.65.193 and 35.86.65.222 |
Indonesia (aps3) | 108.137.145.234108.137.16.12043.218.28.11943.218.2.24443.218.27.6643.218.56.0/27 including 43.218.56.1 and 43.218.56.30 |
Middle East (UAE) (mec1) | 3.28.244.2433.28.170.943.28.217.953.28.209.1153.28.22.1903.28.255.96/27 including 3.28.255.97 and 3.28.255.126 |
For more information on data center regions, refer to Configuration Guide for CleverTap Regions.
Troubleshooting and FAQs
Q. Is CleverTap adding new IPs to the existing list?
No. Our IPs range has remained unchanged since November 15, 2021.
Q. I have already whitelisted all the IPs recommended by CleverTap. Do I need to check again?
CleverTap traffic originates from a combination of fixed IPs and specific IP ranges. While you may have already whitelisted the fixed IPs, the complete range might not be included. Therefore, we recommend rechecking that all required IPs—both fixed and range-based—are correctly whitelisted to maintain uninterrupted functionality and security.
Updated about 2 months ago