Demerge User Profile


This endpoint enables you to demerge a user profile.


Event Data Loss

There might be instances when you may lose the event data associated with the user profile after demerging.

Base URL

Here is an example base URL from the account in the India region:


Refer Region for more details.

HTTP Method



Refer Headers for more details.

Body Parameters

The body is uploaded as a JSON payload.

ParameterDescriptionRequiredTypeExample Value
identitiesCustom user identity defined by you. A maximum of 100 identities are allowed in one request.optionalstring/array[“client-19827239”, “[email protected]”]

Below is an example payload.

	"identities": ["client-19827239", "[email protected]"]

Example Request

Here is an example cURL request to the Demerge User Profile API showing the headers needed to authenticate the request from the account in the India region:

curl -X POST -d '{"identities":["client-19827239", "[email protected]"]}'
"" \
-H "X-CleverTap-Account-Id: ACCOUNT_ID" \
-H "X-CleverTap-Passcode: PASSCODE" \
-H "Content-Type: application/json; charset=utf-8"
require 'net/http'
require 'uri'
require 'json'

uri = URI.parse("")
request =
request.content_type = "application/json; charset=utf-8"
request["X-Clevertap-Account-Id"] = "ACCOUNT_ID"
request["X-Clevertap-Passcode"] = "PASSCODE"
request.body = JSON.dump({
  "identities" => ["client-19827239", "[email protected]"]

req_options = {
  use_ssl: uri.scheme == "https",

response = Net::HTTP.start(uri.hostname, uri.port, req_options) do |http|
import requests

headers = {
    'X-CleverTap-Account-Id': 'ACCOUNT_ID',
    'X-CleverTap-Passcode': 'PASSCODE',
    'Content-Type': 'application/json; charset=utf-8',

data = '{"identities":["client-19827239", "[email protected]"]}'

response ='', headers=headers, data=data)
$headers = array(
    'X-CleverTap-Account-Id' => 'ACCOUNT_ID',
    'X-CleverTap-Passcode' => 'PASSCODE',
    'Content-Type' => 'application/json; charset=utf-8'
$data = '{"identities":["client-19827239", "[email protected]"]}' ;
$response = Requests::post('', $headers, $data);
var request = require('request');

var headers = {
    'X-CleverTap-Account-Id': 'ACCOUNT_ID',
    'X-CleverTap-Passcode': 'PASSCODE',
    'Content-Type': 'application/json; charset=utf-8'

var dataString = '{"identities":["client-19827239", "[email protected]"]}';

var options = {
    url: '',
    method: 'POST',
    headers: headers,
    body: dataString

function callback(error, response, body) {
    if (!error && response.statusCode == 200) {

request(options, callback);
type Payload struct {
	GUID string `json:"identities"`

data := Payload{
// fill struct
payloadBytes, err := json.Marshal(data)
if err != nil {
	// handle err
body := bytes.NewReader(payloadBytes)

req, err := http.NewRequest("POST", "", body)
if err != nil {
	// handle err
req.Header.Set("X-Clevertap-Account-Id", "ACCOUNT_ID")
req.Header.Set("X-Clevertap-Passcode", "PASSCODE")
req.Header.Set("Content-Type", "application/json; charset=utf-8")

resp, err := http.DefaultClient.Do(req)
if err != nil {
	// handle err
defer resp.Body.Close()

Example Response

  "status": "success"

For more information on request limit, refer to API Request Limit.

To understand the common queries and concerns related to CleverTap APIs, refer to API FAQs.