Overview

Adding user properties to your user profiles can help you enrich your user information, segment your audience better, and hyper-personalize your messages. CleverTap provides different methods to update user profile properties. By leveraging these methods, businesses can effectively engage with users and drive growth. The following are the different ways to update user profile properties on the CleverTap dashboard:

Trigger an Event from the SDK

With CleverTap, you can track all the user actions and send them to CleverTap as an event. After the event is sent, the user profile is automatically updated with the latest property value. To update the property with the most recent values, trigger an event with the new user property value using the CleverTap SDK. The CleverTap server receives the event and updates the user profile property.

For more information, refer to Update User Profile.

Update User Profile via API

You can also update user profile properties using CleverTap's RESTful API. The API allows you to update user profiles programmatically and supports updates at scale. To do so, use the CleverTap API to update the user profile property. The CleverTap server receives the update and applies it to the user profile.

For more information, refer to Upload User Profile API.

Upload CSV File

CleverTap allows you to update user profile properties in bulk using a CSV file. This feature helps update multiple user profile properties at once. CSV upload is a manual process that requires the user to upload the data directly from the local system to the CleverTap dashboard in CSV format. The CleverTap server receives the CSV file and updates the user profile properties.

To learn more, refer to CSV Upload.

Import User Profiles via SFTP

With CleverTap's Imports via SFTP feature, you can update user profile properties by importing the file to the SFTP server. SFTP import is an automated process that helps update user profile properties at regular intervals, such as daily or weekly updates, without manual intervention.

To learn more, refer to Imports via SFTP.