Go Live Checklist

Overview

It is always a good idea to have a checklist before you begin the Go-Live process. This can provide clarity about the task while preventing any last-minute issues and eliminating any repetitive human errors.
This checklist is meant for the development team members.

Following are the four steps that will mark the readiness of your application before you make it live to your users.

  1. Plan
  2. Define
  3. Integrate and Test
  4. Launch
  5. Review and Optimize

Plan

  1. Change CleverTap project ID, project token, and passcode with the production project credentials. Navigate to Organization > Project to check that you are using the correct project.
  2. Having the right set of people on board is essential. Invite your team members to your CleverTap account dashboard from Settings > Users > Add User.

Define

  1. Set up User Identity Management. CleverTap allows you to identify your users per your requirement. Configure your user identification under Settings > User Identity.
  2. Assign the correct roles. Different team members invited on the CleverTap dashboard will have different access roles and permissions to read/write access. Check that the proper role is assigned to the users. You can manage roles under Settings > Roles.

Integrate and Test

  1. Check that the CleverTap SDK is initialized in your application.
  2. Check that Google AdID/IDFA complies with your company’s GDPR compliance policy.
  3. Check that multiple user profiles from the same device are maintained per your requirement.
  4. Check that Push Impression event tracking is configured in your code and enabled from the CleverTap dashboard.
  5. Check that the correct data types for the user properties and event properties are passed to CleverTap. For example, date properties such as birth date, subscription date, and so on must be passed in the date format( using the Date object), and amount, price, quantity must be passed in the Integer format.
  6. Check that the user and events properties are passed only with valid values to user profiles. Any null or empty strings must be avoided.
  7. Add a privacy policy. Declare to your users that you’re sharing data with third parties such as CleverTap. Refer to our App store privacy policy section for iOS apps. The CleverTap privacy policy is available on our Website.
  8. Check that the current CleverTap IP ranges are allowed.

Launch

  1. Publish your app on the Playstore/Appstore.
  2. Verify that the app is approved and live for users.

Review and optimize

This section of the checklist is meant for the business team members.

Review implementation

  1. Upload the app icon by clicking Settings > Project > Project Avatar .
  2. Check that Uninstall Tracking is enabled on the CleverTap dashboard under Settings > Uninstall Tracking.

Review results of initial use case

  1. Monitor the Today dashboard and check the Activity stream to observe the event counts.
  2. Open a few profiles to check if the user properties and events are being passed correctly.
  3. Set up Custom Analytics boards to monitor important business metrics.
  4. Monitor Mobile app dashboard for metrics such as MAU, DAU, WAU.

Review campaign results and launch new campaigns

  1. Enable daily and weekly campaign reports under Settings > Setup > Reports
  2. Set up Journeys and Campaigns.

Review and compare overall KPI metrics

  1. Create and save a segment of all users that launched the app in the past 30 days.
  2. Prepare a basic 4 step funnel to monitor conversions and dropoffs.
  3. Pin this funnel on a custom board.
  4. Observe trends for at least three important events on the events dashboard.
  5. Navigate to Events dashboard > Trends and Properties and pin the trend.

Identify other areas of improvement

Check if any other custom changes are required.


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